Pick-A-Day

December 2010
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Ummm… this could almost be me

Lisa Rausch at Denver’s Rose Medical Center is a poor Supervisor of Case Management.

Call this my case study of complaining about Twitter, part two. As you might recall, it took complaining on Twitter to get customer service out of Telekom, but in the end, I became happy, and, after having a second problem resolved, Telekom is rapidly moving off my list of companies with customer service issues.

Now […]