Pick-A-Day

June 2014
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Telling Regular Customers “No” – Why the Lenzig café lost me today.

I had a strange, but not completely atypical, experience at Lenzig, a neighborhood café, today: I ordered food and “Leitungswasser” – tap water.

Lenzig is a nice neighborhood café – the kind of place where most customers are regulars, the food predictable, and the atmosphere pleasant. It’s nothing I would travel out of my way […]